Worried about receiving deliveries during COVID-19?
View our live delivery statistics here »

OCG Tracking Statistics

With the COVID-19 outbreak worldwide, there has rightly been concerns over the delivery of packages. All deliveries except into countries under full logistics quarantine are being delivered successfully.

We continue to work with our delivery partners to ensure all packages are delivered safely and as quickly as deemed safe.

The last thing we need at this time is more smoke and mirrors, so to ensure complete transparency of delivery times, please find below our latest live delivery statistics.

You can also read more on OCG and COVID-19, as well as our new exchange policy to help avoid the spread of the virus here.

Date range: 2020/03/07~2020/03/06

Free Shipping

Please note: Numbers are in total days, not business days. Delivery times start from day of dispatch. The difference between delivered and sent items are those currently in transit.

Delivery time ranges are due to the impact from COVID-19 on local postal services, whether the customer is home at first delivery attempt, and the users regional location.

Metro Deliveries

Destination Percentage Amount Delivery time Delivered amount
Sent Delivered Alert Min Max Avg <30 Days <60 Days >60 Days
Australia 51.81% 301 117 0 5 21 12 117 0 0
United States 44.58% 259 175 0 4 19 10 175 0 0
Canada 1.38% 8 1 0 13 13 13 1 0 0
United Kingdom 0.69% 4 4 0 5 9 6 4 0 0
Belgium 0.34% 2 1 0 9 9 9 1 0 0
Ireland 0.34% 2 1 0 16 16 16 1 0 0
Netherlands 0.34% 2 2 0 6 9 7 2 0 0
Denmark 0.17% 1 1 0 9 9 9 1 0 0
Germany 0.17% 1 0 0 0 0 0 0 0 0
Hungary 0.17% 1 1 0 8 8 8 1 0 0

Regional Deliveries

Destination Percentage Amount Delivery time Delivered amount
Sent Delivered Alert Min Max Avg <30 Days <60 Days >60 Days
United States 50.00% 24 9 0 7 14 11 9 0 0
Australia 37.50% 18 4 0 17 26 21 4 0 0
Switzerland 6.25% 3 0 0 0 0 0 0 0 0
United Kingdom 2.08% 1 0 0 0 0 0 0 0 0
Mexico 2.08% 1 0 0 0 0 0 0 0 0
New Zealand 2.08% 1 0 0 0 0 0 0 0 0

Express Shipping

Destination Percentage Amount Delivery time Delivered amount
Sent Delivered Alert Min Max Avg <30 Days <60 Days >60 Days
Australia 48.00% 12 4 0 1 9 6 4 0 0
United States 48.00% 12 8 0 1 7 3 8 0 0
Canada 4.00% 1 1 0 2 2 2 1 0 0

Please note: Numbers are in total days, not business days.